Secure Communication Protocols (TLS 1.2 and TLS 1.3 Supported)

In the digital age, data security and privacy protection are central to online transactions. KuCoin employs industry-leading security measures to ensure that all user communications and personal information are encrypted to the highest standards.

Disabling Weak Encryption Algorithms

KuCoin uses carefully selected, strong encryption algorithms to ensure that all communications are protected from unauthorized third-party eavesdropping or tampering. This includes key exchange algorithms that support forward secrecy such as ECDHE (Elliptic Curve Diffie-Hellman Ephemeral), and symmetric encryption algorithms such as AES (Advanced Encryption Standard) and ChaCha20. These algorithms are globally recognized for their proven security over time. KuCoin continuously monitors and updates its security measures to address evolving cyber threats. Our regular security audits ensure that our security practices meet or exceed industry standards. The safety of our users is our highest priority, and KuCoin is committed to providing a secure and convenient trading environment. Your trust is the driving force behind KuCoin's ever-growing progress.

Naturally, data security is a top concern for users in crypto trading. To ensure the integrity and confidentiality of customer information and transaction data, KuCoin has implemented stringent security measures to protect all sensitive data. KuCoin stores all critical user data (including transaction records, personal identification details, and account balances) using industry-standard strong encryption algorithms. Current encryption methods, such as AES-256 (Advanced Encryption Standard), are among the most secure globally, commonly used by governments and financial institutions to resist various types of attacks, including brute-force attacks. In addition to using advanced encryption technologies, KuCoin adheres to industry-leading security protocols for managing the entire lifecycle of security keys. From key generation, distribution, usage, to disposal, KuCoin follows strict procedures to ensure keys remain compliant, timely, and secure at all times. We regularly rotate our keys and ensure that old keys are securely destroyed after they are no longer in use, preventing any potential security vulnerabilities. KuCoin is committed to providing a safe and reliable trading environment. We continuously enhance our security measures to address evolving cybersecurity challenges and ensure top-notch services for our users.

We regularly back up data to ensure quick recovery in case of data loss or damage.

Data leak prevention measures are implemented to automatically identify sensitive information, and intercept or alert us of any unauthorized data transmission.

Sensitive Data Isolation with Dedicated Databases and Containerization

Protecting user data privacy is our top priority. KuCoin employs advanced security measures to ensure data confidentiality and prevent unauthorized access. Sensitive data, including passwords, transaction keys, and personal identification information, is protected using the strictest measures. These data are processed with zero-knowledge proof methods, ensuring that even the platform cannot access this information without explicit user authorization. Additionally, all sensitive data is encrypted using advanced encryption algorithms to further enhance security. The platform uses specially designed, dedicated database systems to store sensitive information, providing an additional layer of security. As such, these databases operate in tightly controlled internal network environments. Containerization methods then ensure that each service runs in a separate container, keeping services apart with a level of isolation. This approach guarantees that even within the platform, services cannot cross-access sensitive data. Data security done in this way thus keeps the platform stable and scalable.

Sensitive Data Access Control

Passwords and other sensitive data are inaccessible without explicit user authorization. KuCoin uses strict authentication for all internal requests, ensuring only authorized services can exchange data. Role-based access control (RBAC) limits access to sensitive data for necessary operations, preventing even authorized users and services from exceeding their permissions. For added security, we regularly conduct security audits and vulnerability scans to ensure all systems comply with the latest standards and best practices. The KuCoin security team closely monitors emerging threats, responding quickly to any potential incident. Last but not least, employees also receive regular security training to maintain the best daily security practices. As your trust is paramount to us, KuCoin is committed to protecting user data privacy and security. We're constantly improving our security measures to better guard against increasingly sophisticated cyber threats. These measures aim to provide a secure trading environment, allowing our users to trade with confidence and safety.

KuCoin uses tools to monitor and manage hardware and software assets, preventing unauthorized use and theft. Audit logs of all critical operations are recorded and monitored to facilitate tracing and analysis during security incidents. KuCoin also conducts regular audits to evaluate and improve security measures.

PCI DSS Certified Card Data Management

PCI DSS (Payment Card Industry Data Security Standard) is the global data security standard for the payment card industry. Developed by major credit card organizations such as Visa, MasterCard, and American Express, PCI DSS aims to protect cardholder data and prevent credit card fraud, hacking, and security vulnerabilities. PCI DSS consists of 12 core security requirements that emcompasses network security, data protection, vulnerability management, access control, network monitoring, and information security policies. All merchants and service providers handling, storing, or transmitting credit card information must comply with these standards. KuCoin is PCI-certified, demonstrating that its data security measures comply with internationally recognized standards. This certification ensures the effective protection of customers' credit card information and other sensitive data from breaches and fraud.